01. Introduction
This Privacy & Policy describes how SNS Square Private Limited ("SNS Square", "we", "us", or "our") collects, processes, stores, uses, and protects personal data in connection with SNS AgentWorkbench (the "Platform"), including our websites, APIs, workflow automation tools, AI features, and related services.
02. Data We Collect
Account Information
- Name and verified email addresses
- Cryptographically hashed passwords
- Workspace and organizational structures
Usage & Technical Data
- Anonymized IP addresses and device identifiers
- Browser configurations and operating system metadata
- Workflow execution logs and performance metrics
We also process user-generated content including workflow configurations, AI prompts, and uploaded documents strictly as necessary to provide our services.
03. How We Use Data
We process personal data based on contractual necessity, legitimate interests, and legal compliance. Primary use cases include:
04. AI & Third-Party Processing
Processing Transparency
Our Platform integrates third-party AI systems and large language models. When you interact with AI agents, your prompts are processed within secure, provider-sanctioned cloud environments.
- Data is transmitted via encrypted channels to AI partners.
- We apply data minimization principles to prompt processing.
05. Data Sharing
We do not sell personal data. We only share information with trusted subprocessors essential for platform operation:
- Cloud Infrastructure: Hosting and core database management.
- Payment Gateways: Secure processing of credit purchases.
- AI Model Providers: Computation of LLM-based tasks.
06. Security Measures
We implement technical and organizational security measures to protect your data, including:
Secure transport layer encryption for all transit
Advanced encryption algorithms for data at rest
Granular role-based access management
Continuous infrastructure monitoring
Automated vulnerability scanning protocols
07. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Upon account deletion, data is either permanently erased or anonymized within a standard operational window, except where retention is legally mandated.
08. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA, or Indian DPDPA), you may have the following rights regarding your data:
To exercise these rights, please submit a formal request to our compliance team.
10. International Transfers
As a global platform, your data may be processed in various regions including India, the United States, and the European Union. We ensure all transfers comply with applicable data protection laws.
11. Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. Continued use of the Platform after an update constitutes acceptance of the revised terms.
Contact Information
SNS Agent Workbench
A Product of SNS Innovation Hub
© 2026 SNS INNOVATION HUB. ALL RIGHTS RESERVED.